Request Conference Help

Support – New Ticket

Create a new support ticket

Name(Required)

First Last

Company(Required)

Email(Required)

Enter Email Confirm Email

Phone(Required)

Support Category(Required)

General Question

Attendee Substitution

Add Additional Exhibitor Booth Attendant

Exhibitor Booth Attendant Substitution

Exhibitor Lead Retrieval

Topic(Required)

Give us a general idea of what you need. You will be able to comment with more detail later.

General Question

General Question or Comment(Required)

Please fill this out if none of the other categories are what you need.

Attendee Substitution

Current Registered Attendee Name(Required)

If you are the current registered attendee that is being replaced, please place your name in this field, otherwise place the current registered attendee that will no longer be attending.

Current Registered Attendee Confirmation Number(Required)

This is located in your confirmation email. The current registered attendee may also have a copy in their inbox.

New Name(Required)

New Job Title(Required)

New Email(Required)

New Worksite Phone

You can leave blank if it is not changing

New Mobile Phone

This is to make downloading the conference app to their mobile device easier. We do absolutely nothing with this number and do not provide it to third parties. Without a mobile phone number, they will have to have access to work email on their mobile device to receive a code to allow them to load the conference app. We highly recommend you insert this for a more seamless experience.

Are you subtituting another person?(Required)

Yes

Please use the text box field below to insert your remaing people. Now that you know all of the rerquirements please use the following format for each person you need to make a substitution for:

Current Attendee:
Current Attendee Confirmation Number:
New Name:
New Job Title:
New Email:
New Worksite Phone Number:
New Mobile Phone:

Remember that email addresses and mobile phone numbers can’t be shared with other registered attendees else the registration will not work.

Comments

Add Additional Booth Attendant

Additional Booth Attendant Name(Required)

First Last

Adding this person means that you are going above what your current booth size allocation is. Once added, a new notification of a balance due may be issued. If you just need to substitute a name for someone else, you can do so by loggining into the exhibitor portal using your existing confirmation number at https://exhibitors.regionvivpp.org

New Booth Attendant Job Title(Required)

Additional Booth Attendant Email(Required)

Email must be unique and not be shared with other registrants or booth attendants

New Booth Attendant Mobile Phone

Though not required, entering this information will allow your registrant to easily load the conference application onto their mobile device. If you don’t enter it, they will need to have access to the email address you listed for them

Adding Another Booth Attendant?(Required)

Yes

If selecting “Yes” to adding another attendant, this means that you are going above what your current booth allocation allows for and will be invoiced.

Now that you know what is required, please use the below format for every additional person to the one you have already entered and place this informaiton in the comments box below. Thank you.

New Attendant Name:
New Attendant Job Title:
New Attendant Email (must be unique and not shared):
New Mobile Phone:

New Attendant Comments

Booth Attendant Substitution

Did you know you could do this yourself!!?

As an exhibitor, just log into https://exhibitors.regionvivpp.org using your confirmation number and edit your existing attendee and change the information as needed. If you still have a question, use the comments box below.

Booth Attendant Substitution Comments(Required)

Lead Retrieval

If you did not select lead retrieval during your registration or you want additional license packs, you can make the request for it to be added to your booth here. Lead Retrieval is being offered as a downloadable application that you can use on your own iOS/Android mobile phone or tablet or both at the same time.

2023-2024 cost: 100.00 for installation on up to 3 devices* | 200.00 for installation on up to 6 devices*

Single Pack = 3 devices
Good for the 1 or 2 person booth each having their own device plus the option for an additional device such as a tablet.

Double Pack = 6 devices
Good for the larger booth groups or those who want multiple devices.

Lead Retrieval will be available for download and your credential provided 3 weeks prior to the event.

*Note. Access to lead retrieval is licensed limited. Accessing the applicaton with the credentials provided to you counts as one license used. You can use that single credential on multiple devices up to the limit of your purchase option. IMPORTANT: Removing the application from a device that was used to authenticate to lead retrieval services does not free up a device access license to be used elsewhere. It is important that you only install the application on the devices you intend to use at the conference. Directions on how to obtain your lead retrieval application will be delivered to the booth coordinator to distribute in April.

Ordering Lead Retrieval(Required)

Yes

Lead Retrieval Option(Required)

Single Pack (can be installed on up to 3 devices) $100.00

Double Pack (can be installed on up to 6 devices) $200.00

Lead Retrieval Questions or Comments